Last updated: December 26, 2025
Welcome to Kubelio
These Terms and Conditions (“Terms”) govern your use of our website and the purchase or use of our WordPress themes and plugins (“Products”).
By accessing our website or purchasing our products, you agree to be bound by these Terms. If you do not agree, please discontinue using our site and products.
Definitions
- “Products” refer to any WordPress theme or plugin offered by Kubelio.
- “Customer” means any individual or entity that purchases or uses our products.
- “License” refers to the right to use our products in accordance with these Terms.
- “Website” refers to https://kubelio.com
License and Usage
All our products are sold and licensed through Freemius, which provides automatic license key management.
Each license grants you the right to install and use the product on the number of websites specified in your selected plan.
You may not:
- Redistribute, resell, or sublicense our products to third parties.
- Claim our products as your own.
- Use our products in any way that violates applicable laws or regulations.
3. Payments and Renewals
Payments for our products are securely processed via Freemius, using trusted payment gateways such as Stripe and PayPal.
Each premium license is valid for one year and includes updates and support during the active period.
Subscriptions renew automatically at the end of the billing cycle unless canceled before the renewal date.
You may cancel your subscription at any time through your Freemius account or by contacting our support team.
Refund Policy
We offer a 14-day money-back guarantee on all purchases.If you are not satisfied with your product, you may request a refund within 14 days of the original purchase date.
Refunds will not be issued after this period, nor for license renewals or upgrades.
All refund requests are processed through Freemius, and you can submit them directly via your account dashboard.
If your refund request is approved, it will be processed within 3–10 business days. By making a purchase on our website, you acknowledge and accept our refund policy.
Product Updates
Active license holders are entitled to automatic updates through the WordPress dashboard.
Updates may include new features, improvements, and compatibility fixes for the latest WordPress version.
When your license expires, you will no longer receive product updates or access to premium features.
Support
Support is provided only to customers with an active license.
You can access our support system and documentation via the Support Hub on our website.
Support includes:
- Assistance with product installation and setup.
- Guidance on basic product functionality and configuration.
- Help with resolving bugs or issues directly related to our products.
Support does not include:
- Custom development, design, or CSS modifications.
- Issues caused by third-party plugins, themes, or custom code.
- Server or hosting configuration problems.
- Websites that have been hacked, compromised, or affected by security breaches.
- General WordPress maintenance or unrelated technical support.
For more details about our support scope and policies, please visit our Support Terms and Conditions page.
Account Responsibility
When creating an account on our website or through Freemius, you are responsible for maintaining the confidentiality of your login credentials.
Kubelio is not liable for any unauthorized access resulting from your failure to protect your account information.
Intellectual Property
All products, designs, logos, and content available on this website are the intellectual property of Kubelio.
You may not copy, distribute, or reproduce any part of our products or content without prior written permission.
Disclaimer of Warranties
Our products are provided “as is”, without warranty of any kind, express or implied.
We do not guarantee that our products will be error-free or compatible with every WordPress setup, plugin, or hosting environment.
Limitation of Liability
Under no circumstances shall Kubelio be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products — including but not limited to data loss, downtime, or loss of profits.
Changes to Terms
We reserve the right to modify or update these Terms at any time without prior notice.
All updates will be reflected on this page with a revised “Last Updated” date.
Continued use of our website or products after any such changes constitutes your acceptance of the updated Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Indonesia, without regard to its conflict of law provisions.
For international customers, all disputes shall be handled in accordance with applicable international commercial law.
Contact Us
If you have any questions about these Terms, please reach out to us through our contact page.